Loved working with Steve, office/phone people could be a tad bit friendlier and more helpful. MANAGER RESPONSE Thank you for staying with us and your comments regarding the home. We strive to make every guest experience memorable and will continue to train and improve our phone service with office staff when you call in. Safe Travels!

Wonderful service, great house, clean, nice property and yard and good bedding!

They responded very quickly when some of our party didn't have a key and were locked out of the house.

Excellent house. The location was great! The off-street parking for two cars was a rare bonus for lodging in Crested Butte. WiFi connection was great! We would stay in Kona House again!

We stayed in Crested Butte, and Gunnison on the river. Both were in excellent condition. The Gunnison River property had a play house and sand box that my grandsons just loved. Hours of fun right there, or fishing in the pond across the street.

Staff was always very friendly and accommodating when I called

This house was perfect for our family and the views were amazing. So enjoyed drinking coffee in the mornings while looking at the beautiful scenery. All the beds were comfortable, and the kitchen was stocked with everything we needed for meal prep. Loved it!

Steve was very helpful with both the reservation process and the response to our call with the lockbox (we couldn't get it open with several attempts, perhaps made worse by the rain). We were never able to get the tv room tv to play regular tv but could use it for movies and there was a great selection. MANAGER RESPONSE I apologize you weren't able to operate the TV. Please let us know anytime you have a problem at one of our properties. We have staff on call 24/7 and want to make sure that all of our guests have the best experience on their vacation.

Loved the views and the location! The cabin is very well-equipped with kitchen needs. We agreed that we would have liked a few more wash cloths but wasn't a big enough deal to call management. There were some cheerios on the floor between the sofas in the tv room and we didn't have any cheerios so think those were missed in cleaning. Otherwise it was spotless and spectacular! Can't wait to return! MANAGER RESPONSE I apologize our cleaning staff missed between the couches. Thank you for the suggestion on the wash cloths and your review. We look forward to having you stay with us again!

As always, you guys are delightful. It was such a nice surprise to learn that Molly had joined your team! Just adore her...great personality, people person, love her!

Except my Dad's altitude sickness, it was a fabulous two weeks in paradise! Always the highlight of our year and this property was outstanding, especially the grounds...some days we were happy just hanging out in the yard and hearing the river. Counting down the days to next year! Thanks so much! Lolly

very nice,clean property. One of the better properties I have rented in C.B. over the years. Highly recommend

Very friendly and very helpful.

It met all our needs and excelled our expectations.

Excellent! All was handled beautifully and we own home away properties we have had in Austin for 15 years. Thanks for the great experience.

Very friendly kind and efficient.

Everyone was super friendly and on the ball!

Only thing I would recommend is to add a small skillet cb there is only one big skillet which was kind of a pain. Thanks! MANAGER RESPONSE Thank you for your suggestion. We ordered the smaller skillet today and will have it in the house for your next visit. Thank you for staying with us!

The Iron Horse team is outstanding. They are friendly, conscientious, and want nothing less than excellence in their service. We are interested in purchasing an investment property in the area and the Ryans and Molly spent an hour in person helping us with the details of what that would entail plus more time amassing information for us on the specific properties in which we are interested. We really appreciated their time and effort. Thanks Jennifer, Steve, and Molly!

The Condo was perfectly located for what we wanted to do on our vacation. I rode my mountain bike right from the condo to the many trails in the area, we walked to dinner on several occasions, or hopped in the car for the short drive to town or to the hiking trails nearby. It was no big deal to walk to town either. The beds were comfortable and the neighbors were friendly. We couldn't ask for more.

The staff was very welcoming, friendly and accommodating!

My only complaint was that we had to leave :(

We had a repair issue which was handled in a most efficient and friendly way. We did not report the issues we had with the icemaker, as I know that these Sub-Zeros have a problem, and we just bought any additional ice we needed....but, you may want to check into this. MANAGER RESPONSE I am so sorry you had an issue with the ice maker during your stay. We have notified a sub-zero repairman and are having the issue addressed. We strive to have the best equipped and maintained vacation rentals you will find anywhere. Thank you for bringing this to our attention. We look forward to your next visit.

This was an amazing house, and our family thoroughly enjoyed our stay. While our dates for next year are not yet clear, we would certainly stay here again. We have had this annual family reunion for over 7 years, and this is by far the best equipped home we have ever stayed in.....even the knives were sharp. The kitchen in general was amazing and the layout of the home worked very well for us. We would be happy to write a review elsewhere if you would like us to...Please thank the family for making their home available.

We loved the property and had a great time in Crested Butte. Our only complaint would be the lack of plastic bags, aluminum foil, paper plates etc. It was hard to pack a lunch each day for hiking. Everything else about the place was perfect! MANAGER RESPONSE We are glad you had a great time and enjoyed the home. We provide all paper towels, trash bags, toilet paper, soaps, shampoos, detergents, etc. Unfortunately we do not provide aluminum foil, paper plates, and sandwich bags. Those are purchased by our guests along with groceries. Thanks again for staying with Iron Horse and visiting Crested Butte!

The Ironhorse team is very professional and met all our needs.

The property was beautiful and location was awesome. Looking forward to staying again.

This property was perfect for our needs - 6 adults, child and dog. The house was very comfortable and we loved the location on the mountain close to trails for hiking, etc, and not too far from town. We would recommend for others and would choose this house again. The views from the deck are fabulous!